![]() NOTE: If the agent is uninstalled the tag tool will be gone, but it can be copied from any other device with a working agent, alternatively, manual instructions are available in that article.Guidance on how to remove the asset tag can be found: How to delete asset tag values manually. ![]() If you want to completely clean the device, then removing the tag is also required.N-able N-central Agents use an asset tag for identification, which persists through uninstall.You may want to remove integrated software such as AV Defender or Take Control manually if the agent is removed this way, or remove it before removing the agent.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SolarwindsmspTechnologies Windows Agent Maintenance.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SolarwindsmspTechnologies Windows Agent.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SolarwindsmspTechnologies Inc.Remove the following keys if they are still present after uninstalling.Note: Create a back up of the registry settings before editing the registry.Verify that the Windows Agent folder has been removed from C:\Program Files\Solarwindsmsp Technologies.Uninstall the Windows Agent from the Control Panel.Stop the Windows Agent Maintenance Service and the Windows Agent Service from running.Via Manual Action (locally) - Windows Only.Note: This will ONLY uninstall the agent and the device will still show as an imported device.Check the box in the Edit column next to the Local Agent, and leave the box next to the agent name unchecked.For this reason, it is best to reboot the device or clear other msiexec.exe processes before attempting the uninstallation.Ĭomputer: ĭevice was deleted, - Uninstalling deleted appliance An Application Event Log entry will be created as below, and msiexec.exe will be triggered to complete the uninstallation.9 URLs, 348 USB ( Universal Serial Bus ) devices, bad connections, 253 disk drives. This will issue the uninstall command to the agent as well as delete the device from the N-able N-central UI. Unmountable boot volume error message, 366 Update Driver button.Open the computer case and remove the data cable from the hard drive. Select Completely remove device from the system and check off Uninstall Local Agent Generally, if a SATA drive is configured as the bootable drive, then the computer.All Historical data will be lost from N-able N-central reporting. NOTE: This will delete the device from N-able N-central in addition to uninstalling the local agent.Check off the devices you wish to delete and uninstall. ![]()
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